ACCEPTANCE
AND CONFIRMATION OF ORDER
The
client may place an order on the website. The process for placing an order is
as follows:
·
Choose your products
and add them to cart
·
Validate the contents
of the cart
·
Provide information
regarding the client personal details
·
Indicate pick up dates
and time
·
Indicate remarks as
well as preferred payment method
·
Accept the GTC
·
Confirm the order
·
Validate payment
The client is able to see the
different stages of the order details and the total price and may correct any
errors before confirming his/her order, thereby expressing his/her acceptance.
Payment for the price of the products makes the order final and no amendment of
the order may be entertained by or taken into consideration by the vendor
thereafter.Conclusion of the contract is only effective after confirmation of
the order by the vendor. The vendor confirms the order by sending an email to
the email address provided by the client.The vendor reserves the right to
cancel or refuse to accept any order from a client with whom there is a dispute
concerning payment of a previous order or who, in the vendor’s opinion,
presents any form of risk.Any information given by the client remains his/her
sole responsibility and any anomalies generated by him/her may not be borne by
the vendor nor shall the vendor be liable for any loss or damage occasioned
thereby, in the event that it becomes impossible to carry out the order and
achieve a successful outcome.
PAYMENT
(SECURE TRANSACTIONS)
Online payment is made
exclusively by payment gateway paypal. The client accepts that his/her account
is debited for the total amount due at the time of the order. Bank cards
accepted for online payment are those used by cardholders within the European
Union zone, such as Carte bleue, Visa, Vpay, Electron, MasterCard, Maestro and
American Express.Depending on the type of card, the client enters his/her card
number, its expiry date and security code (composed of the three figures shown
on the back of the bank card), then validates this data, or has the possibility
of returning to the previous page.Payments made online by bank cards shall be carried
out by way of the secured payment system of LCL bank. The request for payment
is made in real time via the secured payment system of LCL bank - the bank
ensures that it is a valid bank card (if no error is registered on entering the
code and the card has not been stopped) and confirms registration of payment by
delivering a transaction number or advises that the transaction has been
refused (as the case may be).After payment has been validated by the banking
organisation, the order is accepted by the vendor who confirms acceptance of
the order to the client by email.The client undertakes to personally use the
bank card of which he/she is the registered holder. In the event of fraudulent
use, the vendor cannot be held liable. In the absence of payment by the bank,
or a refusal by the banking centres to make payment, the order shall be
automatically cancelled and the client informed by email.The products remain
the property of the vendor until it receives full payment of the price.
EXCHANGE
POLICY: REFUNDS/CANCELLATIONS
No refunds, exchange,
cancellations or amendments is applicable once payment is processed and
completed online.
UNAVAILABILITY
OF PRODUCTS
The vendor reserves the right
to change the product range at any time and from time to time. Certain offers
may have a restricted period of validity that will be indicated for each
product or product range.The vendor undertakes to honour orders received on the
website only within the limits of available stocks. In rare cases, a product
that is shown as available on the website may become unavailable after definite
registration of the order.In the event that one or several products ordered
become(s) unavailable within the time period indicated, the vendor undertakes
to inform the client of this fact as quickly as possible by email.The order
shall be automatically cancelled and the client is reimbursed within 30 days at
the latest following full settlement of the amount paid, except where the
client expressly wishes to switch his/her order to a substitute product advised
by the vendor.The client agrees and acknowledges that no penalty shall be
applied for such cancellations and that subject to the above, receipt of
reimbursement of the amount paid by the client shall be conclusive, and the
client waives all rights to claim any penalty or other costs from the vendor.
INTELLECTUAL
PROPERTY
Any texts, remarks,
structures, illustrations and images reproduced on the website are controlled
and regulated by copyright as well as by intellectual property throughout the
whole world. Any reproduction of the website, whether in whole or in part, is
strictly prohibited without prior agreement.
PROHIBITION
OF SALES OUTSIDE THE NETWORK
The products are intended to
be sold exclusively through our distribution networks. It is therefore strictly
prohibited to buy products for resale purposes outside of our networks, in
particular, through websites. Over and above an infringement of our brands and
the integrity of our products, such acts may involve the legal and criminal
liability of their perpetrators, where appropriate.
APPLICABLE
LAW AND DISPUTES
The Terms & Conditions, and any disputes arising from or
under the Terms & Conditions, shall be governed by Singapore law. You agree
to submit to the exclusive jurisdiction of the courts of Singapore regarding
any such dispute. A person who is not a party to Terms & Conditions shall
have no right under the Contract (Rights of Third Parties) Act to enforce any
part of Terms & Conditions.